Refund Policy
Last Updated: August 3, 2026
Please Read Before Purchasing
Durga Typing is a digital service. Once a subscription is activated, refunds are generally not available. We strongly recommend trying our 30-day free trial before purchasing.
At a Glance
Refunds are not available on standard subscription purchases.
Refund considered if service fails due to our platform error.
If charged twice for the same order, the duplicate will be refunded.
Sections
1. General Refund Policy
All payments on Durga Typing are for a digital service that is activated immediately upon purchase. Because full access is granted at the point of activation, refunds are generally not available.
This is why we offer a 30-day free trial before purchase — so you can fully evaluate the platform before committing.
2. 30-Day Free Trial
All new Free users can activate a 30-day trial of all Pro Plan features at no cost — no payment details required.
- Trial ends automatically after 30 days — no charges are applied.
- Trial is available once per account only.
- Data created during the trial is retained after it ends.
3. Refund Exceptions
Refund requests will be considered only in the following situations:
Pro Plan was not activated after payment and we could not resolve it within 48 hours.
A network or gateway error caused the same order to be charged twice.
Change of mind, exam failure, internet issues on your end, or desire to close account.
4. How to Request a Refund
Email [email protected] with the following information:
- Your registered email address.
- Razorpay Payment ID or Order ID (found in your payment confirmation email).
- Description of the issue and screenshots if available.
We will evaluate your request within 3–5 business days.
5. Refund Timeline
If your refund is approved, the amount will be returned to the original payment source via Razorpay:
* Actual timing may vary depending on your bank's processing time.
6. Contact Support
Write 'Refund Request' in the subject line. We respond within 3–5 business days.