Contact Us
A real person reads every message. Check the common questions below first — they cover most of what we're asked — and if yours isn't there, send it over.
Email us
The fastest route for anything account-specific. We reply within 2–3 business days.
Billing & refunds
Include your Payment ID
Your Razorpay Payment ID is in the confirmation email. It lets us find the charge immediately.
Where we are
Varanasi, Uttar Pradesh, India
We work IST (UTC+5:30), so a reply may arrive outside your working hours.
Response time
2–3 business days for general queries, and 3–5 business days for refund requests, which we evaluate individually.
Looking for the India site?
Hindi typing and government exam preparation — SSC, CPCT, and High Court — live on our India experience.
🇮🇳 Durga Typing India →Before you write
I can't sign in.
Check that you're using the same method you registered with — an account created with Google has no password. If you registered with email, make sure you completed verification; the code expires after 5 minutes, so request a new one if it's older than that.
My typing speed looks too low.
Typing needs a physical keyboard. On-screen mobile keyboards autocorrect and may swallow keystrokes, so a phone or tablet score won't reflect your real speed. Try the same test on a laptop or desktop.
I paid but Pro isn't active.
Payments confirm within a few minutes. If Pro is still inactive after that, email us with your Razorpay Payment ID — we'll activate it manually, and if we can't resolve it within 48 hours we refund in full.
How do I cancel?
There's nothing to cancel. Global plans are one-time purchases for a fixed period, with no recurring charge on your card. When the period ends your account returns to the Free plan on its own.
Can I delete my account and data?
Yes. Email us from your account's email address and we'll erase your personal data within 30 days.
See also our Terms of Service, Refund Policy, and Privacy Policy.